Provider data according to Section 5 German Teleservices Act
TEN31 Bank AG is a joint-stock company under German law with its registered office in Ottobrunn. It is registered in the Commercial Register of the Munich District Court under the number HRB 215846 and is authorised to provide banking and financial services.
Postal address: TEN31 Bank AG, Alte Landstraße 27, D-85521 Ottobrunn
Telephone: +49 (0) 89 809 1346-0 / Fax: +49 (0) 89 809 1346-99
The value added tax identification number of TEN31 Bank is: DE 266 693 820
Board of Directors: Matthias von Hauff / Bernd Bonacker / Nico Kühner
Chairman of the Supervisory Board: Andreas Eisele
Regulatory authorities: Federal Financial Supervisory Authority (BaFin), Graurheindorfer Str. 108, D-53117 Bonn
Client complaints: You can contact us with your complaint through various channels. By mail to TEN31 Bank AG, Alte Landstraße 27, D-85521 Ottobrunn, Germany, by phone at +49 (0) 89 809 1346-0, by fax at +49 (0) 89 809 1346-99 or by email to realestate[at]ten31.com.
Customer complaints office: IHK MediationsZentrum München & Oberbayern (IHK Mediation Centre Munich & Upper Bavaria), Max-Joseph-Str. 2, D-80333 Munich, Telephone: +49 (0) 89 5116 490
The European Commission has established a European Online Dispute Resolution Platform (OS Platform) at ec.europa.eu/consumers/odr. Consumers can use the OS platform for the out-of-court resolution of disputes arising from online contracts with companies established in the EU.
Responsible for the journalistically and editorially designed content within the meaning of Section 55 paragraph 2 of the State Treaty on Broadcasting and Telemedia: Matthias von Hauff
TEN31 Bank is responsible for the content of its website in accordance with general laws, especially in accordance with Section 7 paragraph 1 of the German Telemedia Act. All content is created with due care and to the best of our knowledge. Insofar as our website contains hyperlinks to the websites of third parties, we cannot guarantee the accuracy, correctness and completeness of the linked contents, as these contents are outside our area of responsibility and we have no influence on the future form. Please inform us if, in your opinion, any content violates applicable law or is inappropriate.
TEN31 Bank AG reserves the right to make changes or additions to the information provided. The content and structure of the TEN31 Bank AG website are protected by copyright. Reproduction of information or data, in particular the use of texts, parts of texts or images, requires the prior written consent of TEN31 Bank AG. The information provided on the website does not constitute individual advice in financial or other matters and cannot replace such advice. Our employees will be happy to provide you with individual advice. The legal information on this site as well as all questions and disputes in connection with this website are subject to the law of the Federal Republic of Germany.